1. Scope
This statement applies to the public XiaoLan website and related pages used for trial requests, business inquiries, and product consultation.
If a specific product or service provides a separate privacy notice, that notice will prevail for the corresponding scenario.
2. Information We May Collect
We may collect information you submit voluntarily, such as company name, contact name, business email, phone number, company size, products of interest, and deployment preferences.
We may also collect limited technical data, including browser type, device information, access time, visited pages, referrer, and error logs, for security and service improvement.
3. How We Use Information
We use this information to respond to inquiries, review trial requests, arrange pre-sales communication, share product materials, and improve website experience.
Where legally permitted or based on your authorization, we may also send product updates, service notices, event invitations, or follow-up communication.
4. Sharing and Disclosure
We do not sell personal information to unrelated third parties. We may disclose information only where required by law, regulation, or service delivery that you have authorized.
If affiliates or service providers help us operate the website or process requests, they are required to handle data only within the necessary scope and under appropriate confidentiality obligations.
5. Security and Retention
We apply reasonable administrative and technical safeguards to reduce the risk of unauthorized access, disclosure, alteration, or loss.
Information is retained only for as long as needed to fulfill the purposes described above or to meet legal and compliance obligations.
6. Your Rights
Subject to applicable law, you may request access to, correction of, or deletion of information you submitted through the website, or withdraw certain permissions.
If this statement changes materially, the latest version will be published on this website.